🌍 About the Company

Our client is a large and well recognised global FinTech company with over 2,000 employees, 50+ offices worldwide, and operations across 30+ regulated markets, backed by one of Europe's largest banking groups.

The company is a leading international provider of financial solutions for businesses, specialising in cross-border payments, foreign exchange (FX), multi-currency accounts, currency risk management, and trade finance, helping companies manage and expand their operations globally.

💼 About the Role

As a Junior Account Manager you will manage a portfolio corporate clients, providing daily operational and trading assistance while building strong client relationships. You will support clients with their international payments and FX needs, resolve enquiries and identify opportunities to develop existing accounts.

The position combines client relationship management, FX operations and commercial awareness in a fast-paced international FinTech environment.

🔍 Responsibilities:

• Manage a portfolio of corporate clients trading online through the company's platform;

• Understand clients' business activities and FX needs, ensuring the platform remains their preferred solution for international trading and payments;

• Provide daily operational and trading assistance to corporate clients;

• Manage client enquiries across multiple platforms, resolving issues efficiently and taking ownership through to completion;

• Liaise with internal departments to find solutions and ensure a high standard of customer service;

• Handle live currency trade bookings, banking information and high-value international payments with accuracy and attention to detail;

• Identify potential client needs and commercial opportunities, working with sales teams to develop existing accounts;

• Help clients identify and resolve potential payment issues proactively.

🎓 Requirements:

• Fluency in Lithuanian and professional-level English, both written and spoken;

• Basic knowledge of FX and relevant working experience;

• Previous experience in a client-facing or customer servicing role, preferably in a fast-paced environment;

• Strong communication skills;

• Confidence working with numbers, exchange rates and profit margins;

• Ability to manage multiple enquiries, prioritise workloads and meet daily deadlines;

• Proficiency in Microsoft Office, particularly Excel;

• Sales skills or experience are considered an advantage;

• Interest in currency markets and international payments.

🤝 Key Competencies

• Client-focused approach: Passionate about delivering excellent service and exceeding customer expectations.

• Problem-solving: Proactive in identifying solutions and taking ownership of client issues.

• Attention to detail: Accuracy when handling financial information, currency transactions and payments.

• Commercial awareness: Ability to recognise opportunities to develop client relationships and grow existing accounts.

• Adaptability: Comfortable working in a fast-paced, evolving environment and managing competing priorities.

• Collaboration: Confidence working across internal departments to resolve client enquiries.

✨ The Employer offers:

• Clear career progression and professional development opportunities;

• Hands-on training and mentorship from experienced Client Portfolio Managers;

• Opportunity to manage and develop your own portfolio of corporate clients;

• Modern technology and tools to support your daily work;

• Supportive, international working environment focused on collaboration and growth;

• Competitive benefits package, typically including healthcare and social benefits;

• Centrally located office in Vilnius with convenient transport links.