🌍 About the Company

Our client is an established banking and financial technology leader that delivers specialised software and technology solutions for banks, financial institutions, and retail organisations across 80+ countries.

💼 About the Role

As a Quality Assurance Team Lead, you will elevate the quality standards of complex banking and retail software platforms.

This role sits at the intersection of engineering excellence, product delivery, and operational reliability, ensuring software used by financial institutions meets the highest performance and stability standards. You will lead a team of 6 QA professionals while working closely with developers, product managers, and support teams to build robust testing frameworks and scalable quality processes.

The team works in a hybrid setup, with part of the team based in the Vilnius office and others working remotely from different cities or countries. The role combines team leadership with hands-on QA involvement, including testing complex ATM-related software where hardware integrations make the testing process more technically demanding than in typical software environments.

If you thrive in fast-moving FinTech environments and enjoy building strong QA teams that deliver reliable products, this role offers both ownership and impact.

🔍 Responsibilities:

• Lead, mentor, and develop a team of QA engineers across manual and automation testing;

• Define and implement QA strategies, testing frameworks, and release validation processes;

• Plan and oversee testing activities, including system, integration, regression, and UAT testing;

• Establish and maintain QA standards, processes, and documentation across multiple products;

• Review test plans, test cases, scripts, and execution results to ensure quality consistency;

• Collaborate with Product Owners and Engineering teams during requirements refinement and sprint planning;

• Identify quality risks early in the development lifecycle and propose mitigation strategies;

• Monitor QA metrics, including defect density, test coverage, and release quality indicators;

• Support troubleshooting and root-cause analysis for production or client-reported issues;

• Drive continuous improvement of QA practices, tools, and automation capabilities;

• Combine team leadership responsibilities with hands-on involvement in QA activities across the development lifecycle;

• Test complex ATM-related software products, where hardware integrations and the uniqueness of the solutions make testing more technically demanding than in typical software environments;

• Work with hardware–software interactions and system integrations within complex banking environments;

• Perform manual testing to validate ATM software functionality and ensure reliable integration with banking systems and physical devices;

• Support project teams in testing software integrations within banking environments, with team responsibilities evolving depending on project needs.

🎓 Requirements:

• 5+ years of experience in software quality assurance, including 3+ years in a QA leadership role;

• Strong experience in test strategy, QA processes, and team management;

• Hands-on experience with QA and test management tools, such as Jira, Zephyr, Selenium, or similar;

• Experience working in multi-product platforms, FinTech, SaaS, or enterprise software environments;

• Strong technical understanding of hardware–software interactions and system integrations within complex banking environments;

• Strong analytical and problem-solving skills with attention to technical detail;

• Ability to collaborate effectively with engineering, product, and support teams;

• Experience in building or improving QA processes in complex environments;

• Experience working in Agile / Scrum environments;

• Fluency in English;

• Technical education or background in software engineering, IT, or a related field;

• Resilient leadership style, with the ability to confidently manage teams in demanding technical environments, mentor QA specialists, and organise testing processes effectively;

• Ability to work full-time from the Vilnius office, while managing a geographically distributed QA team.

🤝 Key Competencies:

• Strong people leadership and mentoring skills;

• Ability to balance team leadership with hands-on QA responsibilities;

• Strong analytical and problem-solving mindset;

• Ability to organise and improve testing processes in complex technical environments;

• Effective cross-functional and international collaboration;

• Resilience and confidence when working in demanding technical environments.

⭐ Nice to Have:

• Experience with embedded systems testing;

• Familiarity with performance testing tools (JMeter, k6);

• Knowledge of containerized environments (Docker, Kubernetes).

✨ The Employer offers:

• Opportunity to lead QA initiatives within a global FinTech technology environment;

• Collaborative and experienced international engineering team;

• Competitive salary aligned with senior FinTech engineering roles;

• Modern office with access to sports and leisure facilities;

• Additional partner discounts and employee perks;

• Professional growth opportunities and continuous learning;

• Team events, trips, and company-wide celebrations.

If you’re ready to lead quality at the core of FinTech innovation, let’s talk.