We are looking for a proactive and detail-oriented Head of KYC to lead the Know Your Customer operations in a high-risk fintech environment. As a licensed Electronic Money Institution regulated by the Bank of Lithuania, we are committed to robust client due diligence and regulatory compliance. You will be responsible for overseeing the entire KYC lifecycle, managing a small team, and ensuring we meet the highest standards for onboarding, risk assessment, and ongoing monitoring.

🔍 Responsibilities: 

• Lead and manage the KYC team, ensuring timely and thorough client onboarding, screening, and periodic reviews;
• Develop and enhance internal procedures (KYC, EDD, ODD, PEP, Sanctions) and policies;
• Oversee risk-based approach implementation for onboarding high-risk clients and business partners;
• Collaborate with Compliance, AML, and Legal teams to ensure consistent application of regulatory requirements;
• Handle escalated cases involving complex structures, offshore entities, or adverse media;
• Ensure KYC documentation and processes comply with Lithuanian and EU regulations, including AMLD5, PSD2, and GDPR;
• Liaise with auditors and regulators on all KYC-related matters;
• Monitor team performance and provide coaching, training, and upskilling where necessary;
• Use internal tools and systems (e.g., screening platforms, workflow management) to streamline and monitor KYC operations.

🎓 Requirements:

• Bachelor’s or Master’s degree in Law, Finance, Business Administration, or a related discipline;
• Minimum 4 years of experience in KYC, AML, or compliance roles, including at least 2 years in a leadership or senior analyst position;
• Proven experience handling high-risk customers;
• Familiarity with Lithuanian and EU financial regulatory landscape (Bank of Lithuania, FCIS);
• Knowledge of key regulatory frameworks (AMLD, FATF, GDPR, PSD2);
• Strong analytical and decision-making skills with attention to detail;
• Experience with KYC systems, databases, and case management tools;
• Fluent in English and Lithuanian, other EU languages are a plus;
• Relevant professional certifications (e.g., CAMS, ICA, CKYCA) are considered an asset.

✨ The Employer Offers:

• Competitive salary;
• Flexible work arrangements (remote or hybrid within Lithuania);
• Ongoing professional development and certification support;
• The opportunity to work in a fast-growing, innovative digital banking environment;
• A diverse and international team culture backed by strong regulatory governance.

About the Company:

A Lithuania-based company holding a European electronic money institution license provides digital financial services across the European Economic Area. Its mobile app enables users to open IBAN accounts, make instant SEPA transfers, exchange currencies at real-time rates, and use Mastercard and VISA cards both online and in physical stores. The company also offers E-commerce acquiring and POS-acquiring services, allowing merchants to accept card payments seamlessly through online platforms and physical terminals. In 2024, the company generated €6.5 million in revenue and achieved €1.3 million in net profit. It strictly adheres to EU regulations and holds a PCI DSS certification, ensuring a high level of data security.